Security Service Technician

Posted 2 years ago

Compensation – $20 to $28 Hourly

Benefits Offered – 401K, Vision, Dental, Medical

Employment Type – Full-Time

Access Security is searching for a security service technician that will be responsible for wiring, servicing, programming, and repairing of Electronic Access Control, IP Video Surveillance, and Burglar & Fire Alarm systems. These projects vary from small to large integrated security solutions and can range from basic to highly complex. Our service team is expected to have superior technical capabilities while ensuring that our clients receive the best customer service experience. Our technical staff is provided training and manufacturer certification to ensure our clients and customers are provided the absolute best service experience. Technicians are responsible to provide our customers with friendly and technically proficient service while keeping them informed of the service process.

What we’re looking for:

  • Security Service Technician with a least 1 to 2 years of experience working on security systems.
  • Experience with the installation or servicing of Network Video Recorders and IP Cameras
  • Experience with installation or servicing of access control systems, such as electric strikes and magnetic locks, PIR sensors, and proximity readers
  • Should be well organized, dynamic, and energetic – “Customer Pleasing”.
  • An individual with a passion for the security field and eagerness to learn more.
  • A go-getter with great attention to detail and quality of workmanship who can effectively service security systems.
  • Committed to increasing knowledge, monitoring industry trends and providing superior client service.
  • Strong organizational, technical and interpersonal skills

Responsibilities:

  • Providing service and troubleshooting of medium to large integrated security systems, including IP Video, Electronic Access Control, Intrusion Detection and Fire Alarm Systems.
  • Properly maintain as-builds and all system documentation while systems are serviced.
  • Interface and explain issues to customers to resolve security concerns and questions.
  • Maintain a safe and secure working environment.
  • Interface and update operations with job status and issues.
  • Assist end users in the proper use of their security system.
  • Ensure that systems are serviced in a time efficient manner, and provide excellent feedback to customers.

Qualifications:

  • At least 1 to 2 years of experience installing & servicing electronic card access control & IP Video systems.
  • Experience with access control systems such as; Software House, AMAG, Lenel, and S2 Security considered a plus.
  • Experience with IP camera Video Management System installations considered a plus..
  • NICET certification considered a plus.
  • Must have a valid drivers license and possesses a clean driving record.
  • Must have good written and oral communication skills.
  • Ability to lift/move material and operate equipment weighing up to 50 lbs.

Benefits

  • Competitive compensation & benefits package (includes Health insurance, paid vacation, sick, personal, holidays)
  • Friendly team environment with unified goal of excellent customer satisfaction
  • Paid On and Off site comprehensive training
  • Company provided vehicle, cell phone, and laptop
  • Excellent promotion opportunities

Electronic card access control systems, security, burglar alarm system, physical access control, IP cameras, CCTV, AMAG, LENEL, Software House, Pelco, Panasonic, intrusion alarm, systems integrator, commercial security installations and service, Johnson controls, Siemens, Security & Fire Alarm Technician

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